Office and Operations Manager

Location: United Arab Emirates
Date Posted: November 18, 2019
Job ID: 4335
Employment Type: Permanent
Role: Office & Operations Manager
Reporting Line:
Managing Director - Middle East

HR Function

  • Manage and ensure the smooth running and effectiveness of the office.
  • Manage and ensure efficient operational processes through the business.
  • Ensure excellent employee relations, understanding the staff needs, bring the team together, bridge the communication between the team and the MD and ensure a healthy team spirit across the business.
  • Help recruit culturally and technically appropriate staff for the business, conducting first round interviews and advise on hiring.
  • To work with Line Manager, or MD on appraisals, probation reviews, annual reviews, learning and development, performance improvement, monitoring attendance and business strategy
  • Dealing with internal communications across the business
  • Compensation and benefits administration
  • Employee safety, welfare and wellness
  • Understand and deliver legislation on Labour law, HR and business policies and procedures
  • Calculate staff commission and track cash flow, working with the accountants on month end and year end.
  • Running various reports to track business and team success.


Administration Function

  • Act as Office and Operations Manager for the Kingston Stanley Office.
  • Manage our Receptionist in duties and responsibilities, including credit control, social media updates, petty cash, expenses, invoicing, reporting etc.
  • Deal with VISA’s and residence permits using the online portal
  • Deal with trade licences, medical quotes, insurances and renewals.
  • Assist with new hires and on boarding process, negotiating offers and creating new starter packs and desk set up.
  • Acting as the IT liaison person with our IT outsourced department.
  • Keep various internal accounts for sales and costs. 
  • Budgeting all areas of the business.
  • Work with the MD on the strategic direction of the business, which includes decisions that will drive sales and cut costs, leading to an increase in profitability.

Years of experirnce required 8 to 10. 

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