Operations Manager - Fragrance & Cosmetics

Location: United Arab Emirates
Date Posted: April 08, 2021
Job ID: 4931
Employment Type: Permanent

The role of the Operations Manager contributes to the business of the store and to the quality of customer service by ensuring an optimal management of the stock, service and maintenance. Supervising the stock officer, there is strong support and partnership between the operations team and the sales team. He/she is responsible for continuous and permanent stock accuracy between system-based and physical stocks, for overall organization and tidiness of all storage areas, in strict compliance with Group and local procedures. He/she supervises the After-Sales activities of the store. He/she is fully in charge of the management of all maintenance issues and the roll out of operational projects in the store.

  • Manage Stock/Sales & Service team, organize and prioritize day-to-day activities according to business needs and ensuring the best stock and After-sales service at all times
  • Work in constant cooperation with store management team
  • Liaise with the regions and Head Office for all matters related to the stock, After-Sales and maintenance issues
  • Manage, supervise and support the team on processing all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows 
  • Manage replenishment flows from remote stockroom & help store management to monitor overall stock and prepare purchase 
  • MUST have experience in luxury perfume and beauty
  • Experience in logistics and warehousing within luxury retail industry
  • Minimum of 2 years management experience and excellent behavioral and communication skills/leadership
  • Arabic speakers is a plus but not essential

Salary: Up to 22k AED


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