Operations Manager / Director

Location: United Arab Emirates
Date Posted: June 08, 2021
Job ID: 5038
Employment Type: Permanent
Our client is a your and emerging luxury brand and they are looking to hire an Operations Manager to join the growing team in Dubai

  • Manage and oversee the operations of all retail stores to achieve of long-term strategic and financial objectives, by implementing retail strategies and sale policies.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement.
  • Recruit, train and coach the sales team and conceptualize incentive programs to achieve targets and work closely with HR to define competitive retention policies for the retail team.
  • Communicate effectively with the host brand and ensure best selection of seasonal stock are brought in on time, continuously negotiate the best deals.
  • P&L Management & Budget forecasts, optimizing expenses
  • Monitoring local and international market trends to adapt the company accordingly
  • Developing and cascading the organization's strategy/mission statement to the team and implementing appropriate practices to align personnel with company goals
  • Coordinate with the team to ensure all the third-party utilizations are at the best price and value
  • Manage all company's operations in accordance with the overall goal
  • Contribute to the implementation of marketing plans in coordination with the Marketing team
  • Look after the retail stores as well as the back of house



  • A natural leader overseeing all operational activities for the organization
  • University degree or above related discipline
  • Minimum of 8-10 years relevant managerial experience, preferably 5 years in high-end luxury segment
  • People management, as well as coaching and mentoring skills
  • Required language skills: English and Arabic (+other languages - would be an added advantage)
  • Strong business Acumen and entrepreneurial spirit
  • Familiar with local and international markets trends and being able to build accordingly
  • Good negotiation skills

Salary: up to 40k




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