Integrated Client Services Director
Location: United Arab Emirates
Date Posted: January 19, 2022
Job ID: 5633
Employment Type: Permanent
We are hiring for a talented Integrated Client Services Director with a focus on Integrated Communications (Advertising, PR, Digital/Social).
The successful candidate needs to be based in / flexible to relocate to Abu Dhabi, based on the specific needs of the role.
- Leading and managing an integrated client servicing team across various communication domains (Advertising / Digital / PR)
- Ensuring that we truly integrate our communications functions from an account management perspective.
- Responsible for all operational and financial elements of the team.
- Play a key role in new business development and creating and deepening client relationships
- Obtain client feedback and drive increases in client satisfaction and engagement.
- Track reporting of performance to ensure team accountability and quality of service.
- Run day to day operations of a full service Integrated Communications Agency, and supervise the team’s output and troubleshoot problems and issues that may arise.
- Oversee and lead the Client Services teams as they manage and grow existing client accounts.
- Lead pitches to prospective clients and grow agency top line revenue.
- At least 10-12 years experience, preferably with a multinational agency with exposure to an integrated communications agency environment
- The individual should be based in / flexible to relocate to Abu Dhabi, due to the dynamics of the role and clients involved.