UAE National candidates only

We are seeking a creative and proactive Assistant Manager – Events & Customer Engagement to lead customer engagement initiatives, deliver impactful events and enhance brand experiences. The role combines end-to-end event management, customer engagement strategy and stakeholder collaboration.

Key Responsibilities

• Develop and execute customer engagement strategies to strengthen brand loyalty and customer satisfaction.

• Plan and manage events from concept to execution, including venues, vendors, logistics and budgets.

• Develop creative event concepts aligned with business objectives.

• Lead financial literacy presentations and educational sessions for different customer segments.

• Analyse customer feedback to identify opportunities for improvement.

• Collaborate with internal teams, external agencies and corporate partners.

• Support corporate engagement activities and oversee event delivery.

• Track event performance, customer satisfaction and engagement metrics.

• Manage event budgets and ensure cost-effective delivery.

Candidate Requirements

• Experience in events management, customer engagement, experiential marketing or a similar role.

• Proven ability to manage events end-to-end, including suppliers, logistics and budgets.

• Strong communication, presentation and stakeholder management skills.

• Creative mindset with excellent organisational and problem-solving abilities.

• Experience developing customer engagement initiatives.

• Background in financial services, banking or a corporate environment would be advantageous.